Support and Moodle instructions

Moodle instructions

Tampere universities instructions

• Tampere universities Moodle instructions in English
• Tampere universities Moodle instructions in Finnish

More instructions

• Moodle Tutorial area: all the Moodle tools presented and examples of how to use them (in Finnish) 
• Tampere universities Digital Toolkit: Moodle tips
• Official Moodle documentation 
• General instructions by Mediamaisteri (in Finnish) 
• Moodle official video tutorials (YouTube playlist)

IT customer services and IT Helpdesk

In case of technical issues with Moodle, please contact the IT Helpdesk: by email it-helpdesk@tuni.fi or by Service channel helpdesk.tuni.fi (requires TUNI account).

See IT Helpdesk service hours and contact information.

Please also familiarise yourself with:

• Student's IT services in brief | Tampere universities
• New employee’s IT guide

Service channel helpdesk.tuni.fi

In the service channel, you can order services from service units, submit service requests and track their progress. You can access the service channel at helpdesk.tuni.fi (requires TUNI account).

Teaching support

TAMK: The Digital Pedagogy Team provides support for the pedagogical use of digital learning environments and systems. More information: Digital pedagogical support at TAMK (requires TUNI account). Contact: tlc.tamk@tuni.fi or via the form Digital Pedagogical Support TAMK in the service channel (helpdesk.tuni.fi). 

TAU: The Teaching Helpdesk offers support services to the university's teaching staff regarding the organisation of teaching. More information: Teaching Helpdesk. Contact: Teaching-helpdesk.tau@tuni.fi or via the forms in the service channel (helpdesk.tuni.fi).