Logging in to Moodle with TUNI credentials is unreliable in the Safari browser. A failed login attempt does not display any error message. Instead, the browser simply returns to the Moodle front page. If repeated attempts do not help, please use another web browser on your Apple device while the issue persists.
It was only at the end of last week that the Moodle support team began to understand that this is an intermittent but systematic issue affecting the Safari browser. Thanks to everyone who reported the problem to IT Helpdesk. Our assumption is that the login issues are related to changes made to the TUNI Moodle servers during the emergency maintenance break on 26 August.
We are investigating the cause of the issue and a fix together with our Moodle service provider.
We apologize for the inconvenience caused by this issue and for the fact that these Safari-related problems were initially interpreted by IT Helpdesk as random issues affecting individual devices.